Returns and Exchanges

I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery

I don't accept cancellations
But please contact me if you have any problems with your order.

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Returns and exchange details
If you are unsatisfied with your order, please contact me and we will work to make it right. Custom and personalized orders are not eligible for full refunds. Please keep in mind that my products are custom made, so there might be slight variations from the picture shown.

***There will be a 20% restocking fee deducted from listing price.

Conditions of return
Buyers are responsible for return shipping costs. A 20% restocking fee will be deducted from free shipping items.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I do not accept cancellations
But please contact me if you have any problems with your order.

 

Shipping

Shipping address
I ONLY ship to the address on the purchaser's account. NO address changes

Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

Multiple items
If you are purchasing multiple items, I will refund the difference of the total shipping after I print the shipping label.

Customs & duties fees
Buyers are responsible for any customs or duties fees that may apply. Sellers aren't responsible for delays due to customs

 

Additional policies and FAQs

Custom orders:

Let's create together!

I love when people give me inspiration.... So, if you would like a special painting that you have imagined, contact me and I will do my best! Only one coupon code per purchase.